What If You Could File Your Taxes Or Open A Business Online In Mere Minutes It S Already Possible In Estonia So Why Are Some US Government Agencies Still Running Software From The 1960s With No Upgrades In Sight When HealthCare.gov Went Live In October 2013, Many Called The Website A Catastrophe For The U.S Federal Government, However, The Launch Ultimately Proved Pivotal It Underscored The Necessity Of Digital Excellence In Public Institutions And Inspired Hundreds Of The Tech Industry S Best And Brightest To Come To Washington With The Singular Mission To Modernize Government So How Do You Take A Government Built On Analog, Industrial Era Frameworks And Redesign It As A Fully Digital State We Must Imagine A New Kind Of Government Imagine Prison Systems That Use Digital Technology To Return Nonviolent Offenders Promptly And Securely Into Society Imagine A Veterans Health Care System Built Around Delivering A Personalized Customer Experience For Every Vet We Now Have The Digital Tools Cloud Computing, Mobile Devices, Analytics And The Talent To Stage A Real Transformation This Book Provides The Handbook To Make It Happen William D Eggers, Author Of Nine Books And A Leading Authority On Government Reform, Knows How We Can Use Tech Savvy Teams, Strong Leadership, And Innovative Practices To Reduce The Risks And Truly Achieve A Digitally Transformed Government. Excellent book on using technology to make government effective Very applied and well written. A book to read if you work in government organisations or big companies where change is difficult.
- 296 pages
- Delivering on Digital
- William D. Eggers
- 20 July 2017 William D. Eggers